Kyanon Digital is a Vietnam-based tech powerhouse. We deliver world-class solutions to clients across the globe. At Kyanon Digital, we offer end-to-end solutions that encompass every facet of the digital landscape. With the slogan: “Digital Impact that Matters”, this has guided our team of over 300 employees for over 12 years, creating many positive changes for large clients in various industries.
As a Business Development Manager specializing in IT outsourcing services, you will be entrusted with overseeing the entire sales cycle to drive successful client acquisition.
How You Can Contribute
1. Lead Generation:
- Initiate and execute lead generation strategies to identify potential clients interested in IT outsourcing services.
- Utilize various channels, including online platforms, networking events, and industry partnerships, to expand the client base.
2. Client Qualification:
- Conduct thorough assessments to qualify potential clients, ensuring alignment with the company's services and values.
- Analyze client requirements and challenges to tailor solutions that meet their specific needs.
3. Winning Strategy Identification:
- Develop winning strategies by understanding client pain points, industry trends, and competitive landscapes.
- Collaborate with cross-functional teams to craft compelling value propositions and differentiation strategies.
4. Presales Process Leadership:
- Lead the presales process, coordinating efforts between the sales and delivery teams.
- Engage with technical experts to understand the feasibility of proposed solutions and incorporate insights into client proposals.
5. Proposal and Quotation Coordination:
- Collaborate closely with the delivery team to develop detailed proposals, quotations, and project scopes that align with client expectations.
- Ensure timely delivery of comprehensive and accurate documents to enhance the client's decision-making process.
6. Pitching Process Leadership:
- Take charge of the pitching process, orchestrating persuasive presentations to showcase the company's capabilities and solutions.
- Address client queries effectively and adapt presentations to highlight unique selling points.
7. Quotation and Contract Negotiation:
- Collaborate closely with the delivery team to generate detailed quotations and project scopes that mirror agreed-upon solutions.
- Navigate contract negotiations with finesse, aiming for terms beneficial to both the company and clients.
8. Account Manager Post-Win:
- Assume the role of an account manager post-client acquisition, nurturing and maintaining strong client relationships.
- Act as the main point of contact, ensuring client satisfaction, managing expectations, and identifying opportunities for upselling or additional services.
9. Market Insight and Feedback:
- Stay informed about market trends, competitor activities, and industry developments to continuously refine sales strategies.
- Collect and analyze client feedback, incorporating insights into future business development approaches.
10. Sales Reporting:
- Prepare regular sales reports, tracking key performance indicators and providing insights for strategic decision-making.
- Maintain accurate and up-to-date records of client interactions and sales progress on SD.
What You Need To Maximize Your Contribution
1. Educational Background:
- Minimum of a Bachelor's Degree in Computer Science, Information Technology, Engineering, Business Administration, Marketing, Commerce, or a related field.
2. Experience:
- 3-5+ years of experience in business development, sales, or a related role within the software outsourcing industry.
- Proven track record of successfully selling software outsourcing services, such as software engineering teams, software support teams, or software talent acquisition to international clients.
3. Skills and Competencies:
- Excellent English communication skills, both written and verbal, with the ability to influence and negotiate with decision-makers.
- Strong understanding of customer and market dynamics, including trends and requirements in the software outsourcing industry.
- Ability to develop and maintain strong relationships with international clients.
- Proficiency in CRM software and other business development tools.
4. Technical Knowledge:
- Basic understanding of software development processes and technologies to effectively communicate with technical teams and clients.
- Familiarity with different software outsourcing models and their benefits.
5. Personal Attributes:
- Highly motivated and goal-driven, with a proactive approach to business development.
- Excellent problem-solving and analytical skills.
- Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines.
- Customer-oriented, professional, and able to work independently as well as part of a team.
6. International Experience:
- Experience working with international clients and understanding of cross-cultural communication and business practices.
7. Additional Requirements:
- Ability to work with minimal supervision and take initiative.
- Strong presentation skills and the ability to effectively present to various audiences, including C-level executives.
- Commitment to continuous learning and staying updated with industry trends and best practices.